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Microsoft Word Crashing Trying To Open Docs MacOS 10.15.7 Catalina

Microsoft Word Crashing Trying To Open Docs MacOS 10.15.7 Catalina


I cannot not use my word processor because since the last update my Microsoft Word is Crashing Trying To Open Documents on my MacOS 10.15.7 Catalina

Mac Pro

Posted on Dec 6, 2021 10:57 AM

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Question marked as Top-ranking reply

Posted on Dec 7, 2021 11:09 AM

I tried reinstalling my update for my computer from Apple, but I had trouble because the "server was not available."

The Apple helper was very nice and informative. She helped up date Microsoft office software.


Next, I tried your other suggestion about going to Microsoft and the helper at Microsoft found an update for my particular Microsoft word. That solve the problem about Word!

WooHoo!

Solved the problem!!! ❤️

3 replies
Question marked as Top-ranking reply

Dec 7, 2021 11:09 AM in response to ColleenD1

I tried reinstalling my update for my computer from Apple, but I had trouble because the "server was not available."

The Apple helper was very nice and informative. She helped up date Microsoft office software.


Next, I tried your other suggestion about going to Microsoft and the helper at Microsoft found an update for my particular Microsoft word. That solve the problem about Word!

WooHoo!

Solved the problem!!! ❤️

Dec 7, 2021 10:49 AM in response to taylorevance

Hi taylorevance,


Welcome to Apple Support Communities. We understand that you're having an issue with opening Microsoft Word after updating to macOS Catalina. We'd like to help.


Have you tried to boot into safe mode to see if Word will open at that point? If not, give that a try now. This mode will complete some checks to see if there are any errors on your system. It will also stop your login items from loading.


How to use safe mode on your Mac


If Word opens at that point, try to boot up again normally and see if Word opens as expected.


If it doesn't, please reach out to Microsoft to see if they have any updates or troubleshooting steps that are specific to this issue.


Hope that helps.

Take care!

Microsoft Word Crashing Trying To Open Docs MacOS 10.15.7 Catalina

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