You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

transferring email folders

I have a new iMac and used migration asst to move from old Mac to new Mac. I have everything but my e-mail folders. How do I transfer e-mail folders to the new Mac ?


iMac 21.5″, macOS 10.13

Posted on Dec 8, 2021 7:40 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 8, 2021 7:47 AM

Just a guess, but my guess is you did not follow the steps in Setup Assistant and Migration Assistant and use some other method to execute Migration Assistant. If that is correct, I would recommend doing an erase and then re-doing Setup Assistant. If your old Mac did not have a Time Machine backup, then create one! You will need an External Hard Disk ( I'd suggest a OWC Mercury Elite Pro ) and follow the directions Apple explains in Back up your Mac with Time Machine.

12 replies
Question marked as Top-ranking reply

Dec 8, 2021 7:47 AM in response to JLMT

Just a guess, but my guess is you did not follow the steps in Setup Assistant and Migration Assistant and use some other method to execute Migration Assistant. If that is correct, I would recommend doing an erase and then re-doing Setup Assistant. If your old Mac did not have a Time Machine backup, then create one! You will need an External Hard Disk ( I'd suggest a OWC Mercury Elite Pro ) and follow the directions Apple explains in Back up your Mac with Time Machine.

Dec 8, 2021 7:53 AM in response to rkaufmann87

Thank You! I have done this twice and the second time I was very careful to follow the apple procedure, so I think I am doing it right. I am using wi-fi to connect the two computers for the transfer, and I also have a Seagate SSD external hard drive, should I try connecting it to the new Mac and doing the transfer that way?


Dec 8, 2021 8:43 AM in response to JLMT

Great, before you do on the MBA please ensure any third party apps you want to migrate are 64 bit apps. Only 64 bit apps will run on Mac OS Big Sur and later. If you are unsure which of your apps are 32 or 64 bit apps, please research using a tool such as Roaring Apps. You can also use the System Information tool built into your MBA to inventory each app and it will tell you if the apps are 32 bit or 64 bit. If you find you have some third party 32 bit apps that you want to migrate you will need to upgrade or replace them before you do your migration.

transferring email folders

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.