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Level 1

4 points

Music was sent as a zip file and cannot get it into my itunes library

I purchased an album and it was sent to me as a zip file. I cannot figure out how to get the files into my itunes music. Can anyone help?

iPhone 7, iOS 15

Posted on Dec 10, 2021 5:09 AM

Top-ranking reply

Level 8

35,560 points

Posted on Dec 10, 2021 9:51 PM

Hi takadeb,

Welcome to the Apple Community.

Apple support have an article online (link below) to help with opening the zip file.

"How to open ZIP files on your iPhone, iPad, or iPod touch"

Says:

How to open a ZIP file on your iPhone or iPod touch

1. Open the Files app, then find the ZIP file or archive you want to uncompress.
2. Tap the ZIP file or archive.
3. A folder is created containing the files. To change its name, touch and hold on the folder, then tap Rename.
4. Tap to open the folder.

Then you should be able to add the unzipped file as usual.

All the best :-)

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