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User profile for user: quangmd
quangmd Author
User level: Level 1
4 points

Disable Activation Lock status and remove Find My

Hello,


I bought used equipment from Ebay. When setting up a new user and signing in to iCloud. I see Find My appear with email address of the previous owner. This makes me concerned about my data being lost.

I tried to contact the seller to remove Find My from the account but they say the device is offline.


Please help me how to disable Find My and remove the previous owner's email address from the device.


Best regards,

Quang


MacBook Pro 15″, macOS 12.0

Posted on Dec 11, 2021 3:48 PM

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User profile for user: FoxFifth
FoxFifth
User level: Level 10
471,675 points

Posted on Dec 11, 2021 4:47 PM

The following may help; from: How to remove Activation Lock - Apple Support


Remove Activation Lock on the web if a device is offline

  1. Go to www.iCloud.com/find.
  2. Sign in with your Apple ID and password.
  3. At the top, click All Devices.
  4. Select the device that you want to remove from iCloud.
  5. Click Remove from Account.


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Disable Activation Lock status and remove Find My

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