You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why I can not update this iPhone to the iOS 11?

why I can not update this iPhone to the iOS 11

Posted on Dec 12, 2021 7:52 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 12, 2021 8:04 PM

The ability to update an iPhone is depended on the version of iPhone that you have. Given that you are asking about an iOS lower than the current iOS available, my guess is you have an iPhone 5 or 5c. If that is the case, they will not update past the iOS 10.3 they currently have on them. They cannot support a newer iOS. If you need a newer iOS, you would need to purchase a new device.

2 replies
Question marked as Top-ranking reply

Dec 12, 2021 8:04 PM in response to nghiêm97

The ability to update an iPhone is depended on the version of iPhone that you have. Given that you are asking about an iOS lower than the current iOS available, my guess is you have an iPhone 5 or 5c. If that is the case, they will not update past the iOS 10.3 they currently have on them. They cannot support a newer iOS. If you need a newer iOS, you would need to purchase a new device.

Why I can not update this iPhone to the iOS 11?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.