You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I transferred all data from iPhone 7 to iPhone 13 mini but transfer info on old phone has been stuck on "5 minutes remaining" for hours. But new phone is working fine. What should I do?

I have transferred data from iPhone 7 to new iPhone 13 mini. New phone now seems to be working but old phone has been stuck on Time Remaining: About 5 minutes" for hours. Is the transfer complete?


iPhone 13 Mini

Posted on Dec 13, 2021 6:07 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 13, 2021 7:16 PM

Hi,


If you are using your new iPhone, and all of the content and data has transferred over to it, you should be good to go.

This applies to QuickStart and iCloud backup.


I would recommend force restarting your old iPhone to get it off of that screen.

This should resolve your issue.




2 replies
Question marked as Top-ranking reply

Dec 13, 2021 7:16 PM in response to 3Hokiesmom

Hi,


If you are using your new iPhone, and all of the content and data has transferred over to it, you should be good to go.

This applies to QuickStart and iCloud backup.


I would recommend force restarting your old iPhone to get it off of that screen.

This should resolve your issue.




I transferred all data from iPhone 7 to iPhone 13 mini but transfer info on old phone has been stuck on "5 minutes remaining" for hours. But new phone is working fine. What should I do?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.