You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I cannot get rid of pop up GOFENEWS

how can I delete the above I have tried many things but it will not be deleted

Posted on Dec 14, 2021 6:11 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 14, 2021 11:30 AM

   1. Remove adware if installed on your Mac..


       Run the latest release of Malwarebytes for Mac to remove malware/adware, if installed on your Mac.

       For instructions: Install Malwarebytes for Mac v4      Uninstall Malwarebytes for Mac

       Click the “FREE DOWNLOAD” button.

       Click the “Scan ” button. Once done, quit Malwarebytes for Mac.

       Restart the computer and relaunch Safari holding the shift key down.


       Scan for Malware again.


       Additional steps  if necessary.


  2. Reset search engine:    https://support.apple.com/guide/safari/customize-your-search-ibrwe75c2a3c/mac

  3. Reset  Homepage.   https://support.apple.com/guide/safari/set-your-homepage-ibrw1020/mac 

  4. Remove unknown extensions:  Safari > Preferences > Extensions

      https://support.apple.com/guide/safari/use-safari-extensions-sfri32508/mac

5 Safari > Preferences > Websites > Notifications

If you see an entry, highlight and delete it.

1 reply
Question marked as Top-ranking reply

Dec 14, 2021 11:30 AM in response to ICIS2378

   1. Remove adware if installed on your Mac..


       Run the latest release of Malwarebytes for Mac to remove malware/adware, if installed on your Mac.

       For instructions: Install Malwarebytes for Mac v4      Uninstall Malwarebytes for Mac

       Click the “FREE DOWNLOAD” button.

       Click the “Scan ” button. Once done, quit Malwarebytes for Mac.

       Restart the computer and relaunch Safari holding the shift key down.


       Scan for Malware again.


       Additional steps  if necessary.


  2. Reset search engine:    https://support.apple.com/guide/safari/customize-your-search-ibrwe75c2a3c/mac

  3. Reset  Homepage.   https://support.apple.com/guide/safari/set-your-homepage-ibrw1020/mac 

  4. Remove unknown extensions:  Safari > Preferences > Extensions

      https://support.apple.com/guide/safari/use-safari-extensions-sfri32508/mac

5 Safari > Preferences > Websites > Notifications

If you see an entry, highlight and delete it.

I cannot get rid of pop up GOFENEWS

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.