You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iMessage Issues

I have an Android phone that cannot receive messages from any Apple user. It is a work phone, I can text iPhone users, but they cannot text me back. Regular phone calls between both work, the issue is strictly with text messaging. How can I fix this?

Windows, Windows 10

Posted on Dec 15, 2021 1:06 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 15, 2021 4:33 PM

akelzer wrote:

I have an Android phone that cannot receive messages from any Apple user. It is a work phone, I can text iPhone users, but they cannot text me back. Regular phone calls between both work, the issue is strictly with text messaging. How can I fix this?

contact the phone carrier, the person in charge of the account will need to call.

1 reply
Question marked as Top-ranking reply

Dec 15, 2021 4:33 PM in response to akelzer

akelzer wrote:

I have an Android phone that cannot receive messages from any Apple user. It is a work phone, I can text iPhone users, but they cannot text me back. Regular phone calls between both work, the issue is strictly with text messaging. How can I fix this?

contact the phone carrier, the person in charge of the account will need to call.

iMessage Issues

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.