You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Update

I did an update and now all my contacts, names etc are gone) but the numbers still there. The same with messages, no names, just numbers ). When I did it, it said my contacts were going to the cloud well now they are off my phone.

Posted on Dec 15, 2021 3:48 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 15, 2021 4:14 PM

Open Settings ➔ Apple ID (Your Name at Top) ➔ iCloud ➔ Contacts: Ensure that this is set to ON. If it is already set to ON, then you toggle it to OFF and then back to ON again. See whether that gets the iCloud synching process going so that you can recover your contacts from iCloud.


Axel F.

1 reply

Update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.