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Purchased new MacBook Pro 14" and I have 40+ GB of messages stored in iCloud, but my messages app doesn't show the "Enable messages in iCloud" button. Only new messages since purchasing MacBook Pro are appearing in messages app. iPhone has iCloud Messages turned on. How do I get ALL my messages from iCloud onto my MacBook Pro 14"
MacBook Pro (2020 and later)
In messages preferences window on down right corner there is a question mark encircled , what does help link say .
Make sure it's not a web based account Web-only access to iCloud - Apple Support
The messages box should be turned on in Mac system preferences , and in iPhone .
If a web mail address say example1@gmail.com is created and its web address and password is signed in Mac system preferences , the Apple ID address and password is kept same as web mail address , it will always show enabled in messages preferences .
In this example screen shot at present Apple ID signed in Mac system preferences is example2@icloud.com , however its choice of the user , can be switched to gmail account Change your Apple ID - Apple Support
Note : is your Apple ID created with gmail services accordingly or you are using some different mail address signed as an Apple ID , with private network services like VPN services or else .
After 1+ month of back and forth with Apple Support. Hours on the phone. Tons and tons of logs sent....my BRAND new >$2K laptop has a glitch and I should have "Enable message in iCloud" as an option available to me. The recommendation is to re-install my macOS in the hopes that resolves the issue. This was an error I discovered and it took me 1 month to convince Apple this was an issue on my MacBook Pro 14. I wonder what else is or is not working on my MacBook as it should. Very disappointed...
Sending various links that don't provide a solution without answering my question doesn't help. Those links you sent talk about hitting the "Enable Message in iCloud" and "Sync Now" button. But I don't have that option. Currently running macOS 12.1.
Opens up a "Messages User Guide", which indicates that there should be a 'Enable Message in iCloud" and "Sync Now" button....
"Enable messages in iCloud" option does not appear on my Mac?
