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keyboard stopped working

keyboard was working fine, I left the computer and when I came back, the cat was sitting on the left corner of the macbook. The keyboard stopped working.

I restarted the computer hoping it would fix it but now I can't even type my password.

Does someone know which keys unlock the keyboard?

MacBook Pro (2020 and later)

Posted on Dec 18, 2021 2:50 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 18, 2021 3:12 AM

Hi,

Following document could help your question.

If your Mac doesn’t respond to key presses - Apple Support

If it doesn't help, contact Apple Support or make Genius Bar reservation if your local AppleStore is open or find local opened Apple Authorized Service Provider to be examined your MacBook Pro there.

Official Apple Support

Genius Bar Reservation and Apple Support Options - Apple

Apple - Find Locations - Location Selector


2 replies
Question marked as Top-ranking reply

Dec 18, 2021 3:12 AM in response to Ritatavares

Hi,

Following document could help your question.

If your Mac doesn’t respond to key presses - Apple Support

If it doesn't help, contact Apple Support or make Genius Bar reservation if your local AppleStore is open or find local opened Apple Authorized Service Provider to be examined your MacBook Pro there.

Official Apple Support

Genius Bar Reservation and Apple Support Options - Apple

Apple - Find Locations - Location Selector


keyboard stopped working

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