You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

luna2202 Author

Level 1

7 points

Forgot my screen time password and it won’t let me change it.

Hi I forgot my screen time password and every time I try to retrieve it prompts me to put in my old screen time password (which I don’t have). How can I reset the password given these obstacles?

Posted on Dec 18, 2021 10:49 AM

Top-ranking reply

6x6

Level 6

15,638 points

Posted on Dec 18, 2021 11:02 AM

Make sure that your device is updated to iOS 13.4 or iPadOS 13.4 or later.
Go to Settings > Screen Time.
Tap Change Screen Time Passcode, then tap Change Screen Time Passcode again.
Tap Forgot Passcode?
Enter the Apple ID and password* that you used to set up the Screen Time passcode.
Enter a new Screen Time passcode, then enter it again to confirm.

View in context

Forgot my screen time password and it won’t let me change it.

Similar questions