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purple dots on screen only when screen is darker

why is there purple dots on my screen when it has a dark background? i haven’t dropped it or put mass amounts of pressure on the screen

iPhone 11, iOS 15

Posted on Dec 18, 2021 12:41 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 18, 2021 1:22 PM

It could still have failed ,

First try a Forced restart

https://support.apple.com/guide/iphone/force-restart-iphone-iph8903c3ee6/ios

If no better

You should arrange a repair

https://support.apple.com/iphone/repair/service


or: contact Apple Support 


Anything other than Screen or Battery may be a replacement phone and the price is in the article.

You can see additional service information within the following article:

Prepare your iPhone for packing and shipping

 

1 reply
Question marked as Top-ranking reply

Dec 18, 2021 1:22 PM in response to elizabeth_04

It could still have failed ,

First try a Forced restart

https://support.apple.com/guide/iphone/force-restart-iphone-iph8903c3ee6/ios

If no better

You should arrange a repair

https://support.apple.com/iphone/repair/service


or: contact Apple Support 


Anything other than Screen or Battery may be a replacement phone and the price is in the article.

You can see additional service information within the following article:

Prepare your iPhone for packing and shipping

 

purple dots on screen only when screen is darker

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