You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Getting error message connecting to wacom site.

I just updated my mid 2012 MacBook pro to catalina and when I tried connecting to the wacom site to update the driver, I got this error message:

Don't were to go with this.

Posted on Dec 18, 2021 8:56 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 18, 2021 9:18 PM

seven orbs Said:

"Getting error message connecting to wacom site.: I just updated my mid 2012 MacBook pro to catalina and when I tried connecting to the wacom site to update the driver, I got this error message: Don't were to go with this."

-------


Thank you for the image.


Network Error:

It is the network connection giving your this error. So, what to try...


Troubleshoot the Network Connection:

A few thoughts to try:

I. Clear the Temporary Internet Files:


II. Restart your Router:

  1. Power: off the router
  2. Wait: 30 seconds
  3. Power: It back on


III. Reconnect to your Network:

  1. Go to: Settings
  2. Tap: Wi-Fi
  3. Disable: Wi-Fi
  4. Wait: 30 seconds
  5. Enable: Wi-Fi


IV. Add Back the Network:

  1. Go to: Settings
  2. Tap: Wi-Fi
  3. Remove: the network
  4. Wait: 30 seconds
  5. Add: the network back

Similar questions

4 replies
Question marked as Top-ranking reply

Dec 18, 2021 9:18 PM in response to seven orbs

seven orbs Said:

"Getting error message connecting to wacom site.: I just updated my mid 2012 MacBook pro to catalina and when I tried connecting to the wacom site to update the driver, I got this error message: Don't were to go with this."

-------


Thank you for the image.


Network Error:

It is the network connection giving your this error. So, what to try...


Troubleshoot the Network Connection:

A few thoughts to try:

I. Clear the Temporary Internet Files:


II. Restart your Router:

  1. Power: off the router
  2. Wait: 30 seconds
  3. Power: It back on


III. Reconnect to your Network:

  1. Go to: Settings
  2. Tap: Wi-Fi
  3. Disable: Wi-Fi
  4. Wait: 30 seconds
  5. Enable: Wi-Fi


IV. Add Back the Network:

  1. Go to: Settings
  2. Tap: Wi-Fi
  3. Remove: the network
  4. Wait: 30 seconds
  5. Add: the network back

Dec 23, 2021 4:00 PM in response to TheLittles

This only started when I updated to catalina on my laptop. I had no issues with Mojave. My desk top had no problem with Big Sur, nor my iPad. So, I decided to use the .dmg file from my desktop and it worked. It installed and registered my Wacom tablet. NOTE: I uninstalled my Wacom tablet first before I re-installed the updated version. Thanks.

Getting error message connecting to wacom site.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.