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💡 Did you know?
General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.
General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.
Left them on the charger over night and they are still stuck on the firmware they came with ( Firmware Version: 4B61) also was in range and connected to iPhone (fully updated) in the case with the lid open.
Any way to force them to update?
A work around:
Please check and confirm if you tried these same steps to update the firmware of these AirPods.
1 Make sure that AirPods are within Bluetooth range of their companion iOS, iPadOS, or macOS device.
2 Kindly listen to music or other audio content with the AirPods for at least 30 seconds.
3 Put the AirPods back in the Charging Case and close the lid.
4 Use the Lightning cable to connect the Charging Case to power. Wait 30 minutes. Then ask the customer to reconnect the AirPods to the iOS, iPadOS, or macOS device that they are paired to.
The lid of the AirPods Charging Case needs to be closed during the entire process. If it's opened at any time, the update is interrupted and it starts over
A work around:
Please check and confirm if you tried these same steps to update the firmware of these AirPods.
1 Make sure that AirPods are within Bluetooth range of their companion iOS, iPadOS, or macOS device.
2 Kindly listen to music or other audio content with the AirPods for at least 30 seconds.
3 Put the AirPods back in the Charging Case and close the lid.
4 Use the Lightning cable to connect the Charging Case to power. Wait 30 minutes. Then ask the customer to reconnect the AirPods to the iOS, iPadOS, or macOS device that they are paired to.
The lid of the AirPods Charging Case needs to be closed during the entire process. If it's opened at any time, the update is interrupted and it starts over
You are doing everything right. Keep on trying or stop by an Apple Store as they now have a tool to force an update. Unfortunately this tool is not available to us, users.
Yep I read about the tool, this has been in the case with the lid open for over 24 hours (these are brand new)
Thanks for the info. It worked perfectly.
AirPods 3rd gen not updating firmware
