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AirPods 3rd gen not updating firmware

Left them on the charger over night and they are still stuck on the firmware they came with ( Firmware Version: 4​B​61) also was in range and connected to iPhone (fully updated) in the case with the lid open.


Any way to force them to update?

Posted on Dec 20, 2021 7:38 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 21, 2021 2:22 PM

A work around:


Please check and confirm if you tried these same steps to update the firmware of these AirPods.


1 Make sure that AirPods are within Bluetooth range of their companion iOS, iPadOS, or macOS device.

2 Kindly listen to music or other audio content with the AirPods for at least 30 seconds. 

3 Put the AirPods back in the Charging Case and close the lid.

4 Use the Lightning cable to connect the Charging Case to power. Wait 30 minutes. Then ask the customer to reconnect the AirPods to the iOS, iPadOS, or macOS device that they are paired to. 

The lid of the AirPods Charging Case needs to be closed during the entire process. If it's opened at any time, the update is interrupted and it starts over

4 replies
Question marked as Top-ranking reply

Dec 21, 2021 2:22 PM in response to Apple a day

A work around:


Please check and confirm if you tried these same steps to update the firmware of these AirPods.


1 Make sure that AirPods are within Bluetooth range of their companion iOS, iPadOS, or macOS device.

2 Kindly listen to music or other audio content with the AirPods for at least 30 seconds. 

3 Put the AirPods back in the Charging Case and close the lid.

4 Use the Lightning cable to connect the Charging Case to power. Wait 30 minutes. Then ask the customer to reconnect the AirPods to the iOS, iPadOS, or macOS device that they are paired to. 

The lid of the AirPods Charging Case needs to be closed during the entire process. If it's opened at any time, the update is interrupted and it starts over

AirPods 3rd gen not updating firmware

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