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Level 1

4 points

iPhone XS Grainy and Green-ish Front Camera

As the title of the question suggest, my iPhone XS front camera is not doing its job. The selfies I have with the camera are just God-awful. They're super grainy and green-ish in general. I have a very well-lit room, so I really don't know what's the problem. Here's a photo that I took with my iPhone XS:

and here's a photo I took with my much older iPhone 6S Plus:

I mean, seriously, there's no reason that my almost-7-year old iPhone 6S Plus is doing better than this iPhone XS. Can you guys help me out? Thanks!

iPhone XS

Posted on Dec 23, 2021 2:16 AM

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Top-ranking reply

Level 10

91,335 points

Posted on Dec 23, 2021 3:12 AM

make sure any screen protector has a notch and not one that covers the camera.

After that

How to arrange a repair

First try a Forced restart

https://support.apple.com/guide/iphone/force-restart-iphone-iph8903c3ee6/ios

If no better

You should arrange a repair

https://support.apple.com/iphone/repair/service

or: contact Apple Support

Anything other than Screen or Battery may be a replacement phone and the price is in the article.

You can see additional service information within the following article:

Prepare your iPhone for packing and shipping

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1 reply

Top-ranking reply

Level 10

91,335 points

Dec 23, 2021 3:12 AM in response to Itchian

make sure any screen protector has a notch and not one that covers the camera.

After that

How to arrange a repair

First try a Forced restart

https://support.apple.com/guide/iphone/force-restart-iphone-iph8903c3ee6/ios

If no better

You should arrange a repair

https://support.apple.com/iphone/repair/service

or: contact Apple Support

Anything other than Screen or Battery may be a replacement phone and the price is in the article.

You can see additional service information within the following article:

Prepare your iPhone for packing and shipping

Reply

iPhone XS Grainy and Green-ish Front Camera

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