Placed Order for iphone,amount got deducted from my bank account but no order generated nor any confirmation

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Placed Order for iphone,amount got deducted from my bank account but no order generated nor any confirmation

On 23rd Dec ,I placed order for iphone and opted for netbanking. Payment amount got deducted from my bank account but no order generated and no email confirmation as well.

When will I get refund and confirmation on the same.

Its really frustrating as theres no record and trace at Apple site or Customer support.we have to rely on verbal confirmation from Customer care that it will be refunded.

iPhone 13 Mini

Posted on Dec 23, 2021 11:51 PM

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Answer 1

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mdFlag Author

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Dec 24, 2021 12:46 AM in response to SravanKrA

There is no option or forum available to address this. I want everyone to be aware about this issue if they plan to buy new iphone.

I will be raising consumer complaint and FIR against apple for creating inconvenience to customer.

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Answer 2

Dec 23, 2021 11:57 PM in response to mdFlag

You are addressing this to another user and not to Apple in this forum.

Apple Support Community Forum

This is Apple Support Community forum, primarily for a user to user interaction for information & idea sharing between users, if need be, extend support on technical know-how in handling Apple products from a more experienced fellow user, This is not the right forum to discuss with Apple Inc.

For these questions, you may Contact Apple Inc or your Apple Online Store, Apple Retail Stores directly, or contact support

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Placed Order for iphone,amount got deducted from my bank account but no order generated nor any confirmation

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