You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Email saying Apple ID has been blocked

Hi,

I’ve received an email from ? apple on 2 separate occasions now telling me that my Apple ID has been blocked for security reasons. I have had no issues with using my Apple ID despite this. Is this normal to receive an email and to click on the the confirm your identity link or should I be sceptical? Is there another safer way to confirm all this rather than the link in the email?


many thanks

iPhone 13 Pro Max

Posted on Dec 24, 2021 2:14 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 24, 2021 4:40 AM

It's phishing. Apple won't email you about a locked account, you'll find out when you try to log in.


Scams (e-mail, text messages, and phone calls) are getting very good at closely imitating true Apple communications. Always be cautious. Here are some guidelines:


Identifying legitimate emails from the iTunes Store - http://support.apple.com/HT201679


Recognize and avoid phishing messages, phony support calls, and other scams - https://support.apple.com/HT204759


Apple 'How to identify, avoid, and report phishing' video--> https://youtu.be/SR3Z3fXXjfw


If you are uncertain about a message and a resource provided in that message, do not click on any links in the message. Try to independently verify the resource by going to a support page on apple.com and use that to contact Apple or to use the service the message is telling you to use.


1 reply
Question marked as Top-ranking reply

Dec 24, 2021 4:40 AM in response to Ukvegas1631

It's phishing. Apple won't email you about a locked account, you'll find out when you try to log in.


Scams (e-mail, text messages, and phone calls) are getting very good at closely imitating true Apple communications. Always be cautious. Here are some guidelines:


Identifying legitimate emails from the iTunes Store - http://support.apple.com/HT201679


Recognize and avoid phishing messages, phony support calls, and other scams - https://support.apple.com/HT204759


Apple 'How to identify, avoid, and report phishing' video--> https://youtu.be/SR3Z3fXXjfw


If you are uncertain about a message and a resource provided in that message, do not click on any links in the message. Try to independently verify the resource by going to a support page on apple.com and use that to contact Apple or to use the service the message is telling you to use.


Email saying Apple ID has been blocked

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.