Duolingo subscription
I cancelled a Duolingo upgrade through the app during the trial period, but was still charged a year subscription. And I just noticed this via my bank; is there any way to get a refund on my money?
iPhone 12 mini, iOS 15
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heidemarie212 Said:
"Duolingo subscription: I cancelled a Duolingo upgrade through the app during the trial period, but was still charged a year subscription. And I just noticed this via my bank; is there any way to get a refund on my money?"
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Make a Request...
Start Here: Request a Refund for Apps or Content that you Bought from Apple - Apple Support. Note that refunds can take up to 30 days to be received.
No Success?...
For Financial Assistance, Contact Apple Store Support:
You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.
Apple Contact Info:
- Contact Us - Choose Locations
- Proceed from there, as necessary
Why the Wait:
Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)