You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Sold my Iphone; then buyer decided not to keep. The new owner set up w/Apple ID, but then forgot how to delete the phone and or shut off find Iphone. Since it originally was my phone 6s. Can I have the phone re-established back onto my account?

Sold my I-phone; then buyer decided not to keep. The new owner set up w/Apple ID, but then forgot how to delete the phone and or shut off find I-phone. Since it originally was my phone 6s. Can I have the phone re-established back onto my account?

Posted on Dec 27, 2021 9:54 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 27, 2021 10:24 AM

You didn't give the new owner his money back did you? You shouldn't have.

If you are the original purchaser of the iPhone and still have the original receipt you can make a Genius Bar appointment and have it cleared. Otherwise have the buyer do this: What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support

1 reply
Question marked as Top-ranking reply

Dec 27, 2021 10:24 AM in response to Gary 0

You didn't give the new owner his money back did you? You shouldn't have.

If you are the original purchaser of the iPhone and still have the original receipt you can make a Genius Bar appointment and have it cleared. Otherwise have the buyer do this: What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support

Sold my Iphone; then buyer decided not to keep. The new owner set up w/Apple ID, but then forgot how to delete the phone and or shut off find Iphone. Since it originally was my phone 6s. Can I have the phone re-established back onto my account?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.