Hide My Email is currently unavailable (on iOS devices)

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xdracco Author

Level 1

36 points

Hide My Email is currently unavailable (on iOS devices)

I am receiving the following error on my iPhone when I reply to an email message sent to a "hide my email" alias.

Hide My Email is currently unavailable

On my Mac, the message is much more generic:

Something went wrong

However, if I log into iCloud.com and reply to an email message sent to a "hide my email" alias, it works just fine.

Bug? or feature? or something in between? Either way, an inconvenience. Any insight on this issue would be appreciated.

iPhone SE

Posted on Dec 28, 2021 7:31 PM

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Answer 1

Top-ranking reply

xdracco Author

Level 1

36 points

Dec 29, 2021 9:47 AM in response to SravanKrA

Yea, i am quite fully aware that I need to be signed in, with the same apple id, across all devices. this is not just a one-off occurance. This is happening consistantly, all days, all hours and has nothing to do with apple mail status since I can receive email to "hide my email" aliases.

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Answer 2

Dec 28, 2021 11:58 PM in response to xdracco

Note: Make sure you are signed in with the same Apple ID on each device. If you have devices where you are not signed in with your Apple ID, you will not be able to access Hide My Email on those devices.

Next time if you see that message again, See the system status here (Apple ID and iCloud Servcies)--> Support - System Status - Apple

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Hide My Email is currently unavailable (on iOS devices)

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