You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

the software update does not appear on my iPhone 6 Plus and I have difficulty to upgrade from 12.4 to 15 . It says no updates available. Can you advise, please?

the software update does not appear on my iPhone 6 Plus and I have difficulty to upgrade from 12.4 to 15 . It says no updates available. Can you advise, please?

Posted on Dec 28, 2021 9:07 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 28, 2021 9:09 PM

The iPhone 6 Plus does not have sufficient RAM to be updated to iOS 13 or later and you cannot add RAM. You can update to 12.5.5 but otherwise you will need a newer iPhone.

1 reply

the software update does not appear on my iPhone 6 Plus and I have difficulty to upgrade from 12.4 to 15 . It says no updates available. Can you advise, please?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.