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I need to find out how to send back my faulty phone and get it replaced!

I need to find out how to send back my faulty phone and get a replaced!

iPhone 13 Mini

Posted on Dec 30, 2021 12:57 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 30, 2021 1:01 PM

If it's within 14 days of purchase, simply return it. If you're within 1 year of purchase, contact Apple Support or make an appointment at an Apple Store.

2 replies

Dec 31, 2021 6:37 AM in response to KMKimmy

You can go to a nearby Apple store in your community, to make sure you get a spot, make an appointment with Genius Bar. During Omicron, I'm not sure how many stores are currently open. But make a Genius Bar appointment for the date that is soon. If it's under warranty, you can get a phone to replace it. Good luck.

I need to find out how to send back my faulty phone and get it replaced!

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