You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

MagSafe Power adapter for Macbook

I bought an apple MagSafe power adapter in August 2020 however the cable is worn and damaged. I have my receipt - am I able to go to an Apple store and get an free exchange?

MacBook

Posted on Jan 6, 2022 7:11 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 6, 2022 11:57 AM

Perhaps those were covered by only a 'one-year replacement' warranty

unless the part replaced an original, under an AppleCare plan.


Other resellers, such as OWC, have 1 year on new MagSafe1/MagSafe2.


You may need to contact Apple to ask. This discussions area mostly

has 'Voluntary helpers' who try and answer; sometimes that works.


• Get Support - Apple

https://getsupport.apple.com/


Good luck! ☺︎

2 replies
Question marked as Top-ranking reply

Jan 6, 2022 11:57 AM in response to kate_24

Perhaps those were covered by only a 'one-year replacement' warranty

unless the part replaced an original, under an AppleCare plan.


Other resellers, such as OWC, have 1 year on new MagSafe1/MagSafe2.


You may need to contact Apple to ask. This discussions area mostly

has 'Voluntary helpers' who try and answer; sometimes that works.


• Get Support - Apple

https://getsupport.apple.com/


Good luck! ☺︎

MagSafe Power adapter for Macbook

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.