You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Error facing restore whatsapp chats

I am unable to restore my whatsapp chats from icloud backup , i have tried every possible step I know , sign out and in apple id , google account , uninstall and install whatsapp , restart my iphone turning off screen time , icloud drive turn off and on and much more , still it is showing 'couldn't restore chats ' i am facing this issue since last 3 - 4 days . I have to restore it anyhow since i have very important data in it .


Please help

iPhone SE, 15

Posted on Jan 6, 2022 9:14 AM

Reply
3 replies

Jan 14, 2022 6:34 AM in response to eba273

Hey mate,


Try to do a full reset in your phone and choose a backup day before the problem.


It will take a really long time to restore it (even if you have good internet). Do not cancel the automatic restore in the first time (when turn on the phone for the first time after full reset).


If you have something important to save after the backup point do it manually.


Cheers


Error facing restore whatsapp chats

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.