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jcony Author

Level 1

13 points

Apple gift card/ purchase

The card is redeemed. I have a balance yet each time an app is purchased it keeps taking from my credit card anyway. It is a family share account is that why? If so….Why so complicated apple. ?

iPad, iPadOS 15

Posted on Jan 9, 2022 1:54 PM

Top-ranking reply

Niel

Level 10

731,429 points

Posted on Jan 9, 2022 2:00 PM

The organizer's store credit can't be used for subaccount purchases. If you're referring to items bought by the person who redeemed the card, click here and contact the iTunes Store staff.

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Apple gift card/ purchase

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