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Change of e-mail address on Apple id

I have tried to change the e-mail address for my Apple id but I keep getting an error message: “this e-mail is not available” Please choose another address”

The e-mail address I wish to use is active and working.

Could anyone help with this problem?

Thank you in advance

Tine

iPad 2, iOS 9

Posted on Jan 10, 2022 6:12 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 10, 2022 1:24 PM

Have you logged into your Apple ID to see if the address shows under Reachable At, as a Rescue email address, or as a Notification email address? If it is listed, you can remove/replace the email address.


Apple ID - Manage  


Apple hasn’t published any guidance for using an address again. Normally, if your e-mail address was associated with an ID in any way, for example as a Notification email address or a Rescue e-mail address, then it can't be reused as an  Apple ID email address for approximately one year. I have also seen posts that stated Apple told them there was a 30 day waiting period before the address could be used again. You will need to get another e-mail address from somewhere like AOL or Yahoo to use as your Apple ID or you can try waiting 30 days to see if that works.



1 reply
Question marked as Top-ranking reply

Jan 10, 2022 1:24 PM in response to tine272

Have you logged into your Apple ID to see if the address shows under Reachable At, as a Rescue email address, or as a Notification email address? If it is listed, you can remove/replace the email address.


Apple ID - Manage  


Apple hasn’t published any guidance for using an address again. Normally, if your e-mail address was associated with an ID in any way, for example as a Notification email address or a Rescue e-mail address, then it can't be reused as an  Apple ID email address for approximately one year. I have also seen posts that stated Apple told them there was a 30 day waiting period before the address could be used again. You will need to get another e-mail address from somewhere like AOL or Yahoo to use as your Apple ID or you can try waiting 30 days to see if that works.



Change of e-mail address on Apple id

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