Need to reset Apple ID from the iPhone 11 Pro
I have my iPhone in which another appleid is already logged in,
I need to reset it, I have a proof of purchase as well.
Please help me in resetting the Apple ID.
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I have my iPhone in which another appleid is already logged in,
I need to reset it, I have a proof of purchase as well.
Please help me in resetting the Apple ID.
If you are talking about "activation lock" (an anti-theft measure), neither we, just users like you, nor Apple can help you, sorry, unless you are the original owner and you still have the proof of purchase (receipt/invoice reporting your device’s IMEI or Serial Number). Should be this case, start your request using this link: https://al-support.apple.com/#/additional-support
Shouldn’t be this case, activation lock can be removed only by the previous owner, with the credentials that were used to activate that iPhone/iPad. Without those credentials, that device is useless to you.
You can also take a look at this support article:--> How to remove Activation Lock - Apple Support
Regards
Giulio
If you are talking about "activation lock" (an anti-theft measure), neither we, just users like you, nor Apple can help you, sorry, unless you are the original owner and you still have the proof of purchase (receipt/invoice reporting your device’s IMEI or Serial Number). Should be this case, start your request using this link: https://al-support.apple.com/#/additional-support
Shouldn’t be this case, activation lock can be removed only by the previous owner, with the credentials that were used to activate that iPhone/iPad. Without those credentials, that device is useless to you.
You can also take a look at this support article:--> How to remove Activation Lock - Apple Support
Regards
Giulio
Hello Apple Support Team,
Well this device belongs to my organisation, & Apple ID by which the login is done by the ex-employee,
who left the organisation. now we need to reset it.
Please help me in resetting the Apple ID.
Please help in resetting this Apple ID.
Thanks .
Kunal
[Personal Information Edited by Moderator]
You're not addressing Apple here. This is a user-to-user tech support forum and we, just users like you, can't help you, sorry.
Only Apple Technicians can decide (and do it) at an Apple Store, if your documentation is approved.
Best of luck.
Giulio
Need to reset Apple ID from the iPhone 11 Pro