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Carolina8013 Author

Level 1

4 points

I have a cuestion my son passed away and I can recover all his pictures but I don’t have his password what I can do?

How I can unlock my son Iphone 10 he passed away and I want to recover all his pictures

Posted on Jan 18, 2022 6:13 PM

Top-ranking reply

FoxFifth

Level 10

471,669 points

Posted on Jan 18, 2022 6:20 PM

If the pictures are only on the iPhone and if the phone is passcode locked and you don't know the passcode, there isn't any way for Apple to recover them; but if they were synced to iCloud then Apple can help. See the information in How to request access to a deceased family member's Apple account - Apple Support

including the following:

Please note that devices locked with a passcode are protected by passcode encryption, and Apple can't help remove the passcode lock without erasing the device.

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I have a cuestion my son passed away and I can recover all his pictures but I don’t have his password what I can do?

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