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My iPhone won't turn off or open apps

My iphone 11 will not turn off, & I can’t open any apps, not even settings. It won’t let me use buttons on the side to force a shutdown either. I can still swipe from screen to screen, just can’t open anything...

please help.

I tried force reset and it doesn't work. I have made 3 attempts and nothing.

iPhone 11

Posted on Jan 20, 2022 5:00 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 20, 2022 5:33 PM

iphone11userAMM Said:

"My iPhone won't turn off or open apps: My iphone 11 will not turn off, & I can’t open any apps, not even settings. It won’t let me use buttons on the side to force a shutdown either. I can still swipe from screen to screen, just can’t open anything... please help. I tried force reset and it doesn't work. I have made 3 attempts and nothing."

-------


Troubleshooting a Frozen iPhone:


Start with a Restart:

Refer to this link: Force Restart iPhone - Apple Support


No Success?

Refer the the following for troubleshooting techniques.





1 reply
Question marked as Top-ranking reply

Jan 20, 2022 5:33 PM in response to iphone11userAMM

iphone11userAMM Said:

"My iPhone won't turn off or open apps: My iphone 11 will not turn off, & I can’t open any apps, not even settings. It won’t let me use buttons on the side to force a shutdown either. I can still swipe from screen to screen, just can’t open anything... please help. I tried force reset and it doesn't work. I have made 3 attempts and nothing."

-------


Troubleshooting a Frozen iPhone:


Start with a Restart:

Refer to this link: Force Restart iPhone - Apple Support


No Success?

Refer the the following for troubleshooting techniques.





My iPhone won't turn off or open apps

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