You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Boon_in_Oz
Boon_in_Oz Author
User level: Level 1
6 points

Can’t download Minecraft on new phone

We have used Minecraft via family sharing for a couple of years with no problems.


Today I tried to download it on a new phone and it says I need to pay for it again. I still have it installed on my old iPad (same Apple ID for the device and the App Store) and it still works fine. My wife (who originally bought it) can still download it for free. I’ve checked we’re still family sharing, and I can see it in her purchases when I look on my phone.


What could be wrong?

iPhone 11 Pro, iOS 15

Posted on Jan 20, 2022 7:22 PM

Reply
Question marked as Top-ranking reply
User profile for user: Boon_in_Oz
Boon_in_Oz Author
User level: Level 1
6 points

Posted on Jan 20, 2022 10:17 PM

Solved, though I still don’t know why it didn’t “just work”.


i went into the App Store, tapped my account picture in the top right, tapped on the “Purchased” button and then on my wife’s name. Minecraft was in the list of her purchases and I could get it by tapping the download button there.

View in context

Similar questions

1 reply

Can’t download Minecraft on new phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up