Apple iPhone 10. Stuck on Apple logo, and/or “Connect to Computer” I’ve connected to iTunes, iTunes says unable to restore. Unable to update. Tried everything I’ve seen online. What’s next? Is there software available from Apple to restore?

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Apple iPhone 10. Stuck on Apple logo, and/or “Connect to Computer” I’ve connected to iTunes, iTunes says unable to restore. Unable to update. Tried everything I’ve seen online. What’s next? Is there software available from Apple to restore?

Apple iPhone 10. Stuck on Apple logo, and/or “Connect to Computer” I’ve connected to iTunes, iTunes says unable to restore. Unable to update. Tried everything I’ve seen and researched online. ITunes is updated. What’s next? Is there software available from Apple to restore?

Do these online offers to “Repair” for $29.99 really work!?

Posted on Jan 24, 2022 7:16 PM

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Answer 1

Top-ranking reply

ChrisJ4203

Level 10

230,678 points

Jan 24, 2022 7:22 PM in response to DaughterIPhone

Is there any other message appearing other that unable to update or restore? Not knowing what 'everything you have seen and researched online' is, I would ask if what you've seen and researched come from official Apple sources? This is the official support document if you cannot restore or update your iPhone. If you can't update or restore your iPhone or iPod touch - Apple Support

If you receive an error number, check this listing for troubleshooting that error. iOS update and restore errors - Apple Support

Not knowing where you saw this $29.99 fix, I only trust Apple to work on my Apple devices.

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Apple iPhone 10. Stuck on Apple logo, and/or “Connect to Computer” I’ve connected to iTunes, iTunes says unable to restore. Unable to update. Tried everything I’ve seen online. What’s next? Is there software available from Apple to restore?

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