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No longer getting notification sound when phone is locked

I just updated to iOS 15.3, and now when I get a notification while the screen is locked, it doesn't play a sound or vibrate. I've gone into Notifications to make sure sounds are enabled for each app, went into Sound & Haptics to make sure sound is on, Silent Mode and Do Not Disturb are turned off, tried restarting the phone. If I get a message while the screen is on, it plays a sound and vibrates like usual. I can't think of any other setting to check. Any ideas?

iPhone 13, iOS 15

Posted on Jan 28, 2022 10:54 AM

Reply
3 replies

Jan 28, 2022 10:58 AM in response to 710adam

Try a force restart


Force restart an iPhone with Face ID

To force restart iPhone X, iPhone XS, iPhone XR, iPhone 11, iPhone 12, or iPhone 13, do the following:

Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side button. When the Apple logo appears, release the button.

No longer getting notification sound when phone is locked

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