Junk Mail filter not working

original_san wrote:

Hi, problem with Mail junk filter. It keeps sending legit email to Junk even when the address is in contacts and i love the junked message to inbox. What else do i have to do to fix this ? Ready to quit Mail soon....

Yours is not the first report I have seen—

You can turn off JUnk if it is not working.

ref

If Junk mail is not working for you as expected—

https://support.apple.com/guide/mail/if-junk-mail-filters-arent-working-mlhlp1145/mac

https://support.apple.com/guide/mail/junk-mail-preferences-cpmlprefjunk/mac

https://support.apple.com/guide/mail/reduce-junk-mail-mlhlp1065/mac

Identify and filter junk mail in iCloud - Apple Support

https://support.apple.com/en-in/guide/mail/junk-mail-advanced-settings-cpmlprefjunkadd/mac

https://support.apple.com/en-in/guide/mail/viewing-preferences-cpmlprefview/mac

Mail advanced junk mail settings on Mac - Apple Support

https://support.apple.com/en-in/guide/mail/junk-mail-advanced-settings-cpmlprefjunkadd/mac

Check the mail on your provider's web site and be sure they are not marking the email as junk. I had this happen and the server was overriding my apple mail settings.