You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Macbook Air battery charge not increasing

Hello,


I have a MacBook Air (13-inch, Early 2014). My battery status shows charging when the charger is connected, but the charge percentage isn't increasing. I have reset the SMC, but there is no difference. I recently updated the OS to BigSur Version 11.6.3. I had replaced the battery some months ago. Please help. I have 1% battery, so my laptop goes off unless the charger is connected.


Thanks!


MacBook Air

Posted on Feb 1, 2022 10:12 PM

Reply
5 replies

Feb 1, 2022 10:52 PM in response to chriskafa

chriskafa Said:

"Macbook Air battery charge not increasing: [...]I have a MacBook Air (13-inch, Early 2014). My battery status shows charging when the charger is connected, but the charge percentage isn't increasing. I have reset the SMC, but there is no difference. I recently updated the OS to BigSur Version 11.6.3. I had replaced the battery some months ago.[...]"

-------


Troubleshooting Mac Power:

A. Black Mac Screen:

Go Here: If your Mac doesn't Turn On or Start Up - Apple Support

Using External Devices: Try Resetting the SMC and NVRAM, but this time, using an external keyboard. Connect an external monitor and see if you get an output.


B. Mac Power Issues:

Try a New Charger:

If it is currently charging from a charger, then use a new charger:


C. A Few Links to Refer for Power:





Feb 1, 2022 10:43 PM in response to chriskafa

Did you have Apple or an Apple Authorized Service Provider replace this notebook's battery ... or used a third-party / DIY?


For the latter, where did you get the replacement battery from? After installation, did you charge it to 100%, and then, keep charging it for, at least, two more hours before using it.


Was this an issue immediately after the battery was replaced?

Feb 2, 2022 12:54 AM in response to chriskafa

chriskafa Said:

"Macbook Air battery charge not increasing: Hi Tesserax and TheLittles, I think I solved the problem. The charger and power port were both dirty. I cleaned them and my laptop is finally charging again. Thanks for your time and replies!"

-------


You are welcome.


Where to go from here: Get some canned air, if you want to clean it. Use a microfibre cloth to get dust off.

Macbook Air battery charge not increasing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.