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Samsung remote took control of Apple tv and apple tv remote doesnt work anymore

how can I make it wprk again, pls?



Posted on Feb 3, 2022 1:07 PM

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Question marked as Top-ranking reply

Posted on Feb 3, 2022 5:47 PM

Helpful suggestion: providing the model and remote type can get a more precise response. Below is the troubleshooting/pairing steps. (below that is part of the page for Apple Remote and Siri Remote. If you have a different remote, please click the link).

https://support.apple.com/en-us/HT203777




  1. If you have a Siri Remote or Apple TV Remote, charge it for 30 minutes using a Lightning to USB cable and a USB wall charger. If you have an Apple Remote, replace the battery
  2. Unplug your Apple TV from the wall power outlet. Wait at least six seconds, then plug it back in.


If your remote still doesn't work:


  1. Press and hold the TV/Control Center button  and the Volume Down button  at the same time. Hold the buttons down for about 5 seconds, or until the status light on Apple TV turns off then turns on again.  
  2. Release the buttons, then wait 5–10 seconds. A Connection Lost notification will appear on your TV screen. 
  3. After your remote restarts, a Connected notification will appear on your TV screen. 

 

If your remote still doesn't work: 


  1. Point your remote at your Apple TV. Make sure that the remote is about three inches from the Apple TV. 
  2. Press and hold Back  (or Menu) and Volume Up  for five seconds.
  3. If asked, place your remote on top of Apple TV to complete pairing.

If you can't pair your Siri Remote (2nd generation) or Apple TV Remote (2nd generation), make sure that your Apple TV is updated to tvOS 15.0 or later

1 reply
Question marked as Top-ranking reply

Feb 3, 2022 5:47 PM in response to alexfon

Helpful suggestion: providing the model and remote type can get a more precise response. Below is the troubleshooting/pairing steps. (below that is part of the page for Apple Remote and Siri Remote. If you have a different remote, please click the link).

https://support.apple.com/en-us/HT203777




  1. If you have a Siri Remote or Apple TV Remote, charge it for 30 minutes using a Lightning to USB cable and a USB wall charger. If you have an Apple Remote, replace the battery
  2. Unplug your Apple TV from the wall power outlet. Wait at least six seconds, then plug it back in.


If your remote still doesn't work:


  1. Press and hold the TV/Control Center button  and the Volume Down button  at the same time. Hold the buttons down for about 5 seconds, or until the status light on Apple TV turns off then turns on again.  
  2. Release the buttons, then wait 5–10 seconds. A Connection Lost notification will appear on your TV screen. 
  3. After your remote restarts, a Connected notification will appear on your TV screen. 

 

If your remote still doesn't work: 


  1. Point your remote at your Apple TV. Make sure that the remote is about three inches from the Apple TV. 
  2. Press and hold Back  (or Menu) and Volume Up  for five seconds.
  3. If asked, place your remote on top of Apple TV to complete pairing.

If you can't pair your Siri Remote (2nd generation) or Apple TV Remote (2nd generation), make sure that your Apple TV is updated to tvOS 15.0 or later

Samsung remote took control of Apple tv and apple tv remote doesnt work anymore

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