cant get ipad to reset, my old company said it had been releced
i have an ipad that i got from my old company and they said it has been releced from them, but it is still stuck in Actiation lock
iPad Air 2 Wi-Fi, Cellular
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Please make sure they performed the steps provided here:--> What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support
Talking about "activation lock" (an anti-theft measure), neither we, just users like you, nor Apple can help you, sorry, unless you are the original owner and you still have the proof of purchase (receipt/invoice reporting your device’s IMEI or Serial Number). Should be this case, start your request using this link: https://al-support.apple.com/#/additional-support
Shouldn’t be this case, activation lock can be removed only by the previous owner, with the credentials that were used to activate that iPhone/iPad. Without those credentials, that device is useless to you.
You can also take a look at this support article:--> How to remove Activation Lock - Apple Support
Regards
Giulio