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Level 1

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Updated from High Sierra to Big Sur but now it won’t load

Just updated my Macbook air from high sierra to big sur, but now my machine won’t load up and is just hanging !!!

[Re-Titled by Moderator]

MacBook Air 13″, macOS 10.14

Posted on Feb 7, 2022 7:08 AM

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Level 10

90,691 points

Posted on Feb 7, 2022 7:15 AM

Shutdown the computer by any means including the Power Button.

Disconnect all external drives.

Connect to charger.

Restart the computer and Immediately Hold the SHIFT key and only release the key once the Apple Logo appears.

This is Safe Mode and may or may not allow the upgrade process to complete.

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