You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

When I restart it or factory restart it it said I need to know my iCloud an my password and I dont

I don’t know my password

iPhone XR, iOS 14

Posted on Feb 7, 2022 5:55 PM

Top-ranking reply

Level 10

80,430 points

Posted on Feb 7, 2022 6:33 PM

Then you cannot activate it. You will need to reset your AppleID password (If you forgot your Apple ID password - Apple Support) or recover your account (How to use account recovery when you can’t reset your Apple ID password - Apple Support) in order to complete device activation.

View in context

Similar questions