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Papacoops51 Author

Level 1

6 points

Unable to use Face ID

Face ID not working, something to do with camera

iPhone XS, iOS 15

Posted on Feb 9, 2022 1:37 AM

Top-ranking reply

khajotia

Level 6

8,855 points

Posted on Feb 9, 2022 2:13 AM

Try a force restart:

Force restart an iPhone with Face ID

To force restart iPhone X, iPhone XS, iPhone XR, iPhone 11, iPhone 12, or iPhone 13, do the following:

Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side button. When the Apple logo appears, release the button.

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Unable to use Face ID

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