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Unable to upload photo's from MacPro 15" 2018 to eBay

I'm unable to upload photo's from MacPro 2018 to eBay, (but no problem when using my iPad)

The error message I get from eBay screen is:


Invalid photo (CLERR002)

5F078666-19CB-4C20-B754-59D27F4987C4.heic

The file seems to be corrupted. Please remove it and upload valid JPG, GIF or PNG, TIF or BMP file.


How do I remove file and upload with a valid file?


Please and thank you

Dee


Mac Pro

Posted on Feb 12, 2022 4:11 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 12, 2022 6:19 AM

2old4apc wrote:

I'm unable to upload photo's from MacPro 2018 to eBay, (but no problem when using my iPad)
The error message I get from eBay screen is:

Invalid photo (CLERR002)
5F078666-19CB-4C20-B754-59D27F4987C4.heic

The file seems to be corrupted. Please remove it and upload valid JPG, GIF or PNG, TIF or BMP file.




Ok — so what file type are you trying to upload...(?) It appears to be heic.


Drag the image to your desktop first this will convert it jpg (jpeg)


or change the file type with Preview duplicate/save as


ref:

Convert image file types using Preview on Mac - Apple Support


Similar questions

1 reply
Question marked as Top-ranking reply

Feb 12, 2022 6:19 AM in response to 2old4apc

2old4apc wrote:

I'm unable to upload photo's from MacPro 2018 to eBay, (but no problem when using my iPad)
The error message I get from eBay screen is:

Invalid photo (CLERR002)
5F078666-19CB-4C20-B754-59D27F4987C4.heic

The file seems to be corrupted. Please remove it and upload valid JPG, GIF or PNG, TIF or BMP file.




Ok — so what file type are you trying to upload...(?) It appears to be heic.


Drag the image to your desktop first this will convert it jpg (jpeg)


or change the file type with Preview duplicate/save as


ref:

Convert image file types using Preview on Mac - Apple Support


Unable to upload photo's from MacPro 15" 2018 to eBay

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