maarten251 wrote:
Hello Community, My macbook early 2013 keeps on restarting and sometimes gives a glitch on the screen. I reinstalled OS Catalina, there are no apps on my computer, except for CleanMyMac and OS Cleaner, there are no startup apps present. I tried D + restart in order to get to Diagnose, but get an error and doesn't work. I tried safe mode but not long enough to wait until it crashes. It crashed immediately when I came back in normal mode. I attached a sreenshot with the glitch / distortion of the screen, straight afterward it crashes. (find below) I know glitches are very modern at the moment, but that's not what I want for my Mac. haha
https://discussions.apple.com/content/attachment/f5ba820f-0b3f-447b-95e7-0b67400a2806
Hope anyone in this community can help find a solution or share experience. Thanks!
These are two of the worst: CleanMyMac and OS Cleaner. I would uninstall those as soon as you have the chance.
Known to cause nothing but added issues on the macOS.
Your Screen Shot—
This is a classic l looks of a hardware issue with your RAM.
Try resetting the RAM sticks...
MacBook Pro: How to remove or install memory - Apple Support
you are testing for both bad RAM or bad bank—
one stick at a time in each bank, If the RAM sticks prove to work individual—and banks work individually.
Other known issues associated with your RAM—
worn clips
or
RAM banks slightly distorted/out of flat (use shims)
I see now you say—
MBP 2013 —THIS has soldered RAM —(ie non-user replaceable) you have to take it in for repair if you want it fixed.
[Link Edited by Moderator]
