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Older apple track pad with batteries doesn't connect

I'm familiar with pairing bluetooth devices. All that happens when I try to pair is that it get a new device but not the name but rather the MAC address of the track pad appears. Then after a while it tells me pairing rejected. I fought with it for a while then gave up thinking that the track pad is bad. I have a second identical Apple track pad and it does the same thing. I'm trying to pair it with the first generation M1 MacBook Pro Running Monterey OS. Anyone have any ideas what could be the issue. I think it's software.

Posted on Feb 12, 2022 9:54 PM

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Question marked as Top-ranking reply

Posted on Feb 13, 2022 5:16 AM

davidfromingleside wrote:

I'm familiar with pairing bluetooth devices. All that happens when I try to pair is that it get a new device but not the name but rather the MAC address of the track pad appears. Then after a while it tells me pairing rejected. I fought with it for a while then gave up thinking that the track pad is bad. I have a second identical Apple track pad and it does the same thing. I'm trying to pair it with the first generation M1 MacBook Pro Running Monterey OS. Anyone have any ideas what could be the issue. I think it's software.



Does not sound compatible...


Magic Trackpad - Apple


If you can't connect your Magic Keyboard, Magic Mouse, or Magic Trackpad to your Mac



Call Customer Support (800) MY–APPLE (800–692–7753)

or on line https://getsupport.apple.com/



Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

https://support.apple.com/en-us/HT201232

1 reply
Question marked as Top-ranking reply

Feb 13, 2022 5:16 AM in response to davidfromingleside

davidfromingleside wrote:

I'm familiar with pairing bluetooth devices. All that happens when I try to pair is that it get a new device but not the name but rather the MAC address of the track pad appears. Then after a while it tells me pairing rejected. I fought with it for a while then gave up thinking that the track pad is bad. I have a second identical Apple track pad and it does the same thing. I'm trying to pair it with the first generation M1 MacBook Pro Running Monterey OS. Anyone have any ideas what could be the issue. I think it's software.



Does not sound compatible...


Magic Trackpad - Apple


If you can't connect your Magic Keyboard, Magic Mouse, or Magic Trackpad to your Mac



Call Customer Support (800) MY–APPLE (800–692–7753)

or on line https://getsupport.apple.com/



Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

https://support.apple.com/en-us/HT201232

Older apple track pad with batteries doesn't connect

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