You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My card payments keep getting declined to buy something from an app and I have updated my details and tried with a different card but it still won’t t go through

im confused as to why my card details keep getting declined to buy from an app

Posted on Feb 15, 2022 6:45 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 15, 2022 7:29 AM

Probably you have the wrong Country / Billing / Shipping Address in the Apple ID. This should be the same as the issuing Bank Country.


Log in to https://appleid.apple.com with your Apple ID credentials.

Scroll Down to the Payment and Shipping Section

Tap on Edit

You will be given both Billing and Shipping Addresses to edit.



Based on your country of residence and country you have selected under your Apple ID --> Payment methods that you can use with your Apple ID - Apple ...


Have you a Debit/Credit card that is issued to you that is valid internationally and is from the same Country / Region as your Apple ID.

3 replies
Question marked as Top-ranking reply

Feb 15, 2022 7:29 AM in response to M1ah

Probably you have the wrong Country / Billing / Shipping Address in the Apple ID. This should be the same as the issuing Bank Country.


Log in to https://appleid.apple.com with your Apple ID credentials.

Scroll Down to the Payment and Shipping Section

Tap on Edit

You will be given both Billing and Shipping Addresses to edit.



Based on your country of residence and country you have selected under your Apple ID --> Payment methods that you can use with your Apple ID - Apple ...


Have you a Debit/Credit card that is issued to you that is valid internationally and is from the same Country / Region as your Apple ID.

My card payments keep getting declined to buy something from an app and I have updated my details and tried with a different card but it still won’t t go through

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.