Sound is low during phon calls

gayane99 Said:

"Sound is low during phon calls: after update my an my husbands phones ( iPhone 11 Pro) got the same issue simultaneously: when getting a phone call we barely can hear a caller, unless we turn on a speaker or headphones"

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Troubleshooting iPhone Volume:

A Few Links that May Help:

• If you Hear No Sound or Distorted Sound from your iPhone, iPad, or iPod touch Speaker - Apple Support

• If the Microphones on your iPhone aren't Working - Apple Support

• Control Audio Playback on AirPods with iPhone - Apple Support

• Adjust Audio and Visual Settings on iPhone - Apple Support

• Adjust the Volume on iPhone - Apple Support

• Volume Output: If you Can't Hear a Person on a Call or Voicemail or if the Sound isn't Clear on your iPhone - Apple Support

• Volume Input: if your Microphone isn’t Working or People Can’t Hear you While you’re on a Call -Apple Support

gayane99 Said:

"So I figured it out! No side button volume change will help. Just when you are in the phone call mode, swipe down the right upper corner ( control center ) and increase the volume from there. Only that works. I hope it will help others"

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Great job troubleshooting. Spreading the word will help many for certain.