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Account details update issues

Updating my account details as CC had been reissued. Info panel INSISTS on a phone# but can't morph a mobile# into the boxes provided. No acceptance of country code, and leaving area code box empty gets rejected. What are Apple expecting here?

Also on a recent password update, Apple sent confirmation messages to an obsolete address that Apple had on record from yonks ago. It is not visible anywhere under account details. How can I get that tidied up (deleted)?

WHY DON'T APPLE HAVE "ACCOUNT MATTERS" AS A TOPIC? EVERY CHOICE IS PRODUCT RELATED.

iPhone SE, iOS 15

Posted on Feb 19, 2022 9:37 PM

Top-ranking reply

babowa

Level 9

78,405 points

Posted on Feb 19, 2022 10:01 PM

WHY DON'T APPLE HAVE "ACCOUNT MATTERS" AS A TOPIC?

We are other users like you and cannot speculate why Apple does something or not. My opinion: we have no access to accounts and can only post links to Apple articles. As well, these forums cover questions on technical issues using an Apple device, not account difficulties since you really don’t want to discuss account issues in a public online forum.

I suggest you contact Apple support using the link in the upper right corner.

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Account details update issues

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