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I’m trying to download an app I already had but it keeps telling me to view my billing information

Posted on Feb 20, 2022 5:59 AM

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Question marked as Top-ranking reply

Posted on Feb 20, 2022 6:01 AM

Probably you have the wrong Country / Billing / Shipping Address in the Apple ID. This should be the same as the issuing Bank Country.




Log in to https://appleid.apple.com with your Apple ID credentials.


Scroll Down to the Payment and Shipping Section


Tap on Edit


You will be given both Billing and Shipping Addresses to edit.








Based on your country of residence and country you have selected under your Apple ID --> Payment methods that you can use with your Apple ID - Apple ...




Have you a Debit/Credit card that is issued to you that is valid internationally and is from the same Country / Region as your Apple ID.



1 reply
Question marked as Top-ranking reply

Feb 20, 2022 6:01 AM in response to emerson189

Probably you have the wrong Country / Billing / Shipping Address in the Apple ID. This should be the same as the issuing Bank Country.




Log in to https://appleid.apple.com with your Apple ID credentials.


Scroll Down to the Payment and Shipping Section


Tap on Edit


You will be given both Billing and Shipping Addresses to edit.








Based on your country of residence and country you have selected under your Apple ID --> Payment methods that you can use with your Apple ID - Apple ...




Have you a Debit/Credit card that is issued to you that is valid internationally and is from the same Country / Region as your Apple ID.



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