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iMessage not allowing phone number to send i Message

New iPhone 13 Pro. Ported number from ATT to Verizon yesterday along with 2 other lines. We are having an issue with iMessage on the one line. We were getting an error that iMessage could not finish setting up. It would take you to iMessage setting to finish setup. But, when there, we cannot choose to use the phone number to send and receive iMessage. It will let us select the Apple ID email for this user. The number is listed as one of the options, but we cant choose it. Suggestions?

iPhone 13 Pro, iOS 15

Posted on Feb 21, 2022 10:59 AM

Top-ranking reply

Eric Root

Level 10

684,603 points

Posted on Feb 21, 2022 11:17 AM

See if anything here helps.

Messages or FaceTime - Add or remove your phone number.

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iMessage not allowing phone number to send i Message

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