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my phone numbers are still connected to my old phone

Gave my mom in law my old phone, made her a new apple ID, and everything is separate except our phone contacts. She keeps deleting my numbers and I can see all her numbers. Tried several times to separate the accounts, but phone numbers are still a problem. PLEASE HELP!


iPhone SE, iOS 15

Posted on Mar 3, 2022 3:01 PM

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Question marked as Top-ranking reply

Posted on Mar 3, 2022 3:03 PM

See this Apple article: What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch

What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support

 

Then remove the old phone from your account, see this Apple article:

Check your Apple ID device list to see where you're signed in

Check your Apple ID device list to see where you're signed in - Apple Support

 


Similar questions

1 reply
Question marked as Top-ranking reply

Mar 3, 2022 3:03 PM in response to PhoneMixUp

See this Apple article: What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch

What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support

 

Then remove the old phone from your account, see this Apple article:

Check your Apple ID device list to see where you're signed in

Check your Apple ID device list to see where you're signed in - Apple Support

 


my phone numbers are still connected to my old phone

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