You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Disabling Find My iPhone on a broken device?

I had an old Apple iPhone that suddenly stopped working. The screen would not turn on at all. I am insured so I returned it to Verizon in exchange for a replacement phone. Now, I keep getting a message that I returned my old phone with Find My iPhone active and I need to disable Find My iPhone or risk losing my trade-in credit. How do I disable Find My iPh0one on the old device.

iPhone 11 Pro

Posted on Mar 4, 2022 10:34 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 4, 2022 10:53 AM

If you no longer have access to your iPhone, you can- Click Here for Directions --> remove a device from Find My iPhone on iCloud.com

1 reply

Disabling Find My iPhone on a broken device?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.